One link before deep integrations.
Give parents one clean link from Instagram, WhatsApp, email, or the touchline. Coaches can keep replying manually while every serious inquiry has a proper next step.
crm.football is the coach operating system for grassroots and academy-development coaches: bookings, inquiries, player records, reminders, and payments discipline in one branded site. Start with the coach's real WhatsApp link, then automate only the channels that prove they matter.
The first version is deliberately practical: fill sessions, protect player data, reduce admin, and give each coach a repeatable setup without forcing business accounts on day one.
Give parents one clean link from Instagram, WhatsApp, email, or the touchline. Coaches can keep replying manually while every serious inquiry has a proper next step.
Publish the real timetable, show spaces left, take free trials, and let the coach mark cash or bank-transfer payments without rebuilding a spreadsheet each week.
Parents complete one digital intake per child. Sensitive fields are stored encrypted, audit logged, exportable, and deletable from the parent account.
Each coach gets a branded subdomain, logo, colours, session setup, intake fields, reminders, and a coach console that can be configured before paid integrations are needed.
Coaches should not need Business API approval to prove the operating system works. The website separates a safe WhatsApp Business App link from the paid WhatsApp Business API path so the pilot is clear from day one.
The coach can put their WhatsApp Business App number into Settings. Parents click WhatsApp from the public site, and replies still happen manually on the phone.
Booking confirmations and reminders should come from a real transactional sender before real parents rely on them.
Automated WhatsApp reminders use Meta Business Platform credentials and a dedicated API number, not a personal WhatsApp Messenger number.
Self-service signup starts as a private trial. Coaches can prove bookings, intake and parent workflow before paying for a live operating system and later channel automation.
Coaches get a private workspace and launch checklist first. Public booking only goes live when setup and commercial access are both ready.
The platform can activate, extend, pause or cancel a tenant while Stripe pricing is being proven with real coaches.
Once the offer is proven, subscription billing can replace manual activation without changing how each coach runs their site.
Coaches should never be sold a fake integration. crm.football is useful before WhatsApp API, Stripe and inbox sync because the operating system itself is already the product.
Public booking, waitlists, player records, encrypted intake, coach notes, audit logs, reminders, manual payment tracking, and a launch test runner are live now.
A WhatsApp Business App number can be shown as a click-to-message link. WhatsApp, Gmail, Instagram and Facebook inboxes are not imported into the product.
Dedicated WhatsApp Business API, Stripe Connect, and deeper email/inbox automation can be added after the coach has proven the operating workflow.
Once the coach trusts the operating layer, dossier.football can sit beside it: player reports from player profiles, club packs from session history, and match-analysis links from the same login.
Self-service signup creates the tenant, coach login and launch checklist. Assisted setup stays available for coaches who want it.
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